Welcome to Iatrogenix. By accessing or using our website, purchasing our products, or participating in our programs, you agree to the following Terms & Conditions (“Terms”). Please read them carefully.

1. Company Information

This website is operated by Iatrogenix, located at 733 3rd Ave, Flr 16, #1069, New York, NY 10017. You may contact us at contact@iatrogenix.com.

2. Use of Our Website & Products

• Our supplements are intended for adult use.
• All product statements are structure-function claims only:
• These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
• Our educational content and support programs are provided for informational purposes only and do not constitute medical advice. Always consult with a qualified healthcare professional regarding any medical condition or before making changes to your healthcare routine.
  

3. Purchases & Subscriptions

• We offer one-time purchases, bundles, and subscription services.
• Subscriptions will auto-renew unless you cancel prior to your next billing date. You can manage or cancel your subscription through your account or by contacting us at contact@iatrogenix.com.
• Prices are subject to change, but you will always be notified prior to renewal.

4. Returns & Guarantee

We stand behind our products. If you are not satisfied, you may request a refund within 60 days of purchase. Please contact customer support for return instructions. Shipping fees are non-refundable.

5. Shipping Policy

We currently ship orders only within the United States. At this time, we do not offer international shipping.

6. Intellectual Property

All content on our site—including text, graphics, logos, and program materials—is owned by or licensed to Iatrogenix and may not be copied, distributed, or reused without permission.

7. Limitation of Liability

To the maximum extent permitted by law, Iatrogenix and its affiliates are not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product(s) in question.

8. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Expanded Shipping Policy

Fulfillment & Carriers

• All orders are fulfilled by a national courier partner to ensure reliable and timely delivery.
• Orders are typically processed within 1–2 business days.

Shipping Options & Rates

Economy Shipping (Free)

• Delivery within 5–8 business days
• Available on all U.S. orders

Express Shipping ($10.00 flat rate)

• Delivery within 1–2 business days
• Available on all U.S. orders

Order Tracking

• Once your order is shipped, you will receive a tracking number by email.
• Please allow up to 24 hours for tracking information to update.

Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact contact@iatrogenix.com within 7 days of delivery confirmation.
• We will work with the courier to resolve the issue promptly.

Expanded Returns & Refunds Policy

We stand behind our products with a 60-day satisfaction guarantee.

Eligibility

• Returns are accepted within 60 days of purchase.
• To ensure product safety and integrity, we may ask a few brief questions about the product’s condition before processing your return.
• Opened and unopened products are eligible, provided they have been stored appropriately.

How to Start a Return

1. Email us at contact@iatrogenix.com with your order number.
2. Our team will guide you through a quick quality/safety check.
3. We’ll provide return instructions, including the return address.

Refunds

• Once your return is received and inspected, refunds are issued to the original method of payment.
• Please allow up to 7–10 business days for processing after the returned product is received.
• Shipping fees (Express shipping) are non-refundable.

Exchanges

• We do not currently offer direct exchanges. If you’d like a different product, please initiate a return and place a new order.

📌 Note: Our policies are designed to protect both our customers and the integrity of our products. If you have any questions, contact us at contact@iatrogenix.com.